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GENERAL
The following conditions apply for all contracts, deliveries, and other services. We hereby expressly reject any contrary provisions of the contract partner. All other agreements must be confirmed by us in writing.
RIGHT TO RETURN FREE OF CHARGE
All items purchased in the Tommy Hilfiger online store may be returned to the following address free of charge within 14 days after receipt and without indication of any reasons. Excluded from returns are; underwear, swimwear, gift vouchers and perfume and make- up (unless sealed).
Please note that goods can not be returned in the Tommy Hilfiger retail stores.

  • Tommy Hilfiger
  • Münchner Strasse 175
  • D-30855 Langenhagen
  • Germany


Please note that the returned goods must be in a condition that corresponds to normal use for checking the goods - as is usual in conventional shops for the purpose of trying them on - and must have their original label. If the goods have deteriorated due to a more extensive use, we reserve the right to demand compensation. Please also note the legally prescribed instructions on legal rights for returning goods under Data Privacy and Protection of Creditors.
ORDERING
The products offered in the Tommy Hilfiger online store represent an invitation to customers to make an offer to purchase to Hilfiger Stores BV based on the data provided in the Tommy Hilfiger online store. All prices indicated are GBP amounts and include the legally prescribed value added tax. Orders and deliveries are possible only within Ireland. Hilfiger reserves the right not to accept the offer if an item is not available or if you have unjustifiably failed to pay invoices for earlier deliveries. If Hilfiger is not able to execute an order, Hilfiger will inform you as quickly as possible. Orders are accepted only in quantities usual for households.
DELIVERY AND SHIPPING COSTS
As a rule, delivery time is 3 to 5 work days after processing the order. If the delivered items have obvious material or production defects, which may include transport damage, please complain to us of such defects immediately via email or by telephone. However, even if you neglect to make such complaint, your legal rights remain unaffected.
PAYMENT
You can pay for the goods by credit card (Mastercard, Visa, American Express) and by Paypal.
Hilfiger reserves the right, in case of negative results for address and credit checks, to accept only certain types of payment.
RETENTION OF OWNERSHIP
The goods remain the property of Hilfiger Stores BV until payment is made in full.
INSTRUCTIONS ON LEGAL RIGHT TO CANCELLATION
Right of return: Within two weeks, without indicating any reason, you can return the goods received by sending back the goods.
This time period begins at the earliest upon receipt of the goods. In any case, the return will be at our expense and risk.
The return shipment must be sent to:

  • Tommy Hilfiger
  • Münchner Strasse 175
  • D-30855 Langenhagen
  • Germany


Consequences of Return: In case of a legitimate return, any payments, goods, or services provided by either side are to be returned and compensation made for any benefits derived (e.g. benefits of use).
In case of deterioration of the goods, Hilfiger can demand compensation.
This does not apply if the deterioration of the goods is attributable only to the checking of the goods - for instance, as would be usual in a conventional shop. Otherwise, you can avoid liability to provide compensation by not using the goods like an owner and by avoiding anything that impairs their value.
DATA PRIVACY AND PROTECTION OF CREDITORS
All personal data is treated confidentially, and your rights to protection of your justified concerns are observed strictly in accordance with legal requirements.
The data needed to process the business transactions is stored and, in the course of processing the order, may be forwarded to affiliated companies or our service partners.
Beyond the purposes mentioned, we also use your data for marketing purposes, especially for the purpose of advertising Hilfiger products.
You can object to or withdraw your permission for the processing or forwarding and other use of your data for marketing purposes at any time by notifying Hilfiger: service@tommyhilfiger.ie.
After receiving your objection or withdrawal, we will no longer use and process the affected data for marketing purposes and will cease sending further advertising media without delay.
EXCLUSION OF LIABILITY FOR EXTERNAL LINKS
If the Hilfiger pages contain links to other sites on the Internet, Hilfiger hereby declares explicitly that it has no influence on the layout or content of the linked pages. Therefore, Hilfiger dissociates itself expressly from all contents of all linked pages of third parties.
This declaration applies for all displayed links and for all contents of pages to which the links lead.
OTHER
The contractual relationship between the customer and Hilfiger shall be governed by Dutch law, excluding the United Nations Convention on the International Sales of Goods.
Promotional offers from Hilfiger are limited to one per customer, per order. Promotional offers and discounts are not applicable to gift certificates and vouchers. It is not allowed to combine offers and promotional codes together.
IMPRINT / OPERATOR OF THE HILFIGER ONLINE SHOP
  • Hilfiger Stores BV
  • Stadhouderskade 6
  • 1054 ES AMSTERDAM
  • The Netherlands


Telephone: 00353 1-247 65 09*
Mon 08.00 - Fri 20.00
*(Please see your providers' rates for calls from landlines and mobile networks)
E-mail:

Chamber of commerce: 34154107
Sales Tax ID Number NL809723268B01
NEED ASSISTANCE? Customer Service Hotline
Mon 08:00 - Fri 20:00
00353 1-247 65 09 (See your providers' rates for calls from landlines and mobile networks)